Online 书店 常见问题解答s
学生
是的! Simply look up the class in the 虚拟书店. 如果老师指出了需要或推荐的课程材料,你可以 see what they are before enrolling.
是的, you will need to activate a 免费的 account on the 书tore's 主页. 我们建议您使用您的查伯特学院邮箱创建您的帐户.
A:如果你没有信用卡,但已经申请了 金融援助 并获得某种形式的支持(佩尔/加州大学助学金或大学贷款), you will receive a 银行移动 借记卡. 您可以选择使用此卡作为退款(助学金/贷款支付)的首选 and for online purchases at the virtual 书tore.
学生服务处也将邀请现为大学信用合作社的代表 (以前的Chabot信用合作社)在学期的前几周开始 帮助学生建立其他信用卡/借记卡账户,并提供额外的选择 为学生.
答:Chabot图书馆将接收没有固定地址的学生的图书. 请使用以下地址作为您在虚拟书店的收货地址.
“大学
经办人:图书馆
25555 Hesperian Blvd.
海沃德,加州94545
A: 导航到 书店 主页,然后是c舔 Let's Get Started.
系统可能会提示您登录您的帐户或创建一个新帐户. We recommend using your Chabot Zonemail address 就像电子邮件一样.
Step One: Choose Course Materials
使用下拉选项,选择您购买图书的术语[1], then the department [2], and finally, the course [3]. You can add more than one course at a time by c舔ing Add Another Course [4]. After you have selected all of your courses, c舔 on View 你的 Materials [5] to continue.
Step Two: View Selected Material and Choose Pricing
View selected material. 查看课程名称、书名和各种价格选项. 选择一个价格选项,单击Add Selected to Cart,然后Proceed to Checkout.
“画布/图书馆或讲师提供的材料”可能意味着:
- 您的导师将在课堂上或画布上分发供应清单(我们的学习 Management System)
- 你的老师正在使用OER(开放教育资源)或ZTC(零教科书成本) and will show you how to access these 免费的 resources
- 或者,你的导师会在学期开始时澄清课程要求
对于没有要求的课程,将会张贴“本课程不需要文本”的说明 书.
An option to add other material to your cart will pop up; if you are not interested, c舔 No Thanks, Continue to Checkout.
Step Three: Proceed
点击 Proceed to Checkout. You may see optional add-ons recommended by 巴恩斯 & Noble as "Grade Builders." These are not suggested by your instructors. 点击 No Thanks, Continue to Checkout.
Step Four: Review 你的 Cart
Select the right course material and price option that works for you; then, c舔 on 现在结帐.
Step Five: Access 你的 Account
如果还没有登录,请使用您的电子邮件地址登录到您现有的帐户 and password or create a new account. We recommend using your Chabot Zonemail address 就像电子邮件一样.
Step Six: Add 你的 Details
- 验证或输入您的帐单地址、送货地址和联系信息.
- C舔 Shipping Method and make your choice. The anticipated delivery date will be displayed along with each shipping method. Marketplace items are shipped by individual sellers, not BNC Virtual. Choose a shipping method for each Marketplace seller.
- Verify or enter your payment 信息.
- 当您准备结帐时,单击“查看您的订单”.
请注意:如果您选择了租赁选项,您必须输入信用卡号码 to charge if materials are not returned.
Step Seven: Submit 你的 Order
查看您的最终到期余额,隐私政策,租赁条款,服务条款,以及 shipping terms and conditions. When you are finished, c舔 Review 你的 Order. 你的 receipt and confirmation will appear on the next page.
请注意:您的订单将在24小时内处理和发货. 一旦提交, it cannot be changed or canceled.
答:没有. 这些项目类似于许多商家提供的购物车附加组件. 他们是 not necessary or recommended by your instructor.
A: Log in to your 书tore account. You will find your e书 under 你的 Digital Content on your account page.
A: Log in to your 书tore account. You will find your order history and buyback status on your account page.
A: “大学 is providing 免费的 学生测试资源(答题卡,蓝皮书和铅笔)通过FRESH储藏室 以及由学生平等办公室赞助的弹出式食品储藏室.
请 pick up yours in the 图书馆 开始 5月11日星期四 下午在 regular library hours 在 Welcome Desk in Building 700.
答:打印直接从BNC Virtual购买的教科书/课程资料 必须在开课后2周内或发货后21天内归还。 whichever is later. 但是,请注意,如果超过50%的期限已经过去,基于 在公布的课程开始和结束日期,材料不再有资格返回 信贷.
如欲退还直接从BNC Virtual购买的纸质教材/课程资料,请:
- Log in to your account
- Go to the Return Center under your orders
- 选择您想要退货的物品,并生成一个预付的UPS退货标签.
退货运费将从您的退货信用中扣除.
Additional 信息 from 巴恩斯 & 高贵的虚拟:
- 非激活电子书、数字内容和访问码 可在开课后14天内或购买后14天内退货; whichever is later. 要返回未激活的电子书、数字内容和访问码, please contact customer support.
- NOTE: Digital content such as access codes, eBooks, etc. are non-returnable once accessed, activated, downloaded, or revealed. 没有例外.
- 苹果iBooks are not eligible for a return or refund at any time. All sales are final.
- For traditional-length courses, 租书 must be returned for refund within 14 days of purchase. For courses shorter than 4周内,租借书籍必须在课程结束50%之前退还. 如需归还租赁物品,请登录您的账户,前往下方的归还中心 您的订单,选择您想要退回的租金,并生成预付的UPS 返回标签. 退货运费将从您的退货信用中扣除.
- We do not pay for shipping on returns. However, for your convenience, we do offer the option of pre-paid UPS shipping. 请 look for this option in the Returns Center under your account. 预付运费是基于重量和位置.
Selling Back Books
巴恩斯 & 如果Noble库存中需要你的书,他们可能会把你的书买回来.
- Create or log in to your 书tore account.
- 点击 Menu > Sell 你的 Text书.
- 输入图书ISBN和其他所需信息,以接收您的报价和运输 信息.
Returning Rentals
Log in to your account,然后转到租赁部分,选择退款链接. Follow the steps on 屏幕上,显示退货原因,并打印您的预付运费标签.
Can I Return My Rental to the 图书馆?
There are no drop-off bins for 书tore return rentals, including at the library. You will not receive 信贷 for the return if you drop off the rental at the library.
问题? 请 contact Chabot 书店 support 寻求帮助.